As a Service Product Owner at Emirates NBD, your role is to oversee the development and implementation of branch services, ensuring they meet customer needs and align with the bank’s strategic objectives. You will act as a bridge between the branch network and the technology department, playing a key role in enhancing the customer experience and driving operational efficiency within the bank.

• Product Roadmap and Prioritization: A well‑defined product roadmap aligned with business goals, customer needs, and market trends.

• Collaborate with stakeholders to define the product vision.
• Prioritize backlog items based on impact and feasibility.
• Balance user needs, technical constraints, and business objectives.

• Conduct user research to understand pain points.
• Translate user needs into detailed...