Join Brunel as a Principal Advisor in Underground Solutions, optimizing customer loyalty within the mining sector. This global role demands expertise in technology and strategic relationship building.
Brunel is seeking a Principal Advisor – Underground to lead in Customer Success for a mining client. In this strategic role, you will leverage your extensive mining experience to enhance customer engagement and drive the adoption of cutting-edge solutions. Collaboration with cross-functional teams will be vital to achieving long-term sustainable relationships and measuring customer value through targeted initiatives.
Key Responsibilities:
• Act as a Subject Matter Expert for mining technologies
• Support regional teams in pre/post-sales processes
• Ensure trials include measurable adoption strategies
• Build reference sites for Underground products
• Collaborate to generate customer success stories
Requirements:
• Degree in Engineering or related field
• 10+ ...