Elevate customer satisfaction as a Practice Consultant with WELLSTAR Operations Ltd. This full time, hybrid role focuses on nurturing relationships and optimizing Electronic Medical Records for healthcare organizations.

As a Practice Consultant, you will operate within specified territories in Toronto, ON, or Vancouver, BC. Your primary tasks will include conducting account reviews, training clinics, and driving engagement with WELL Health products. Building referral networks and managing customer escalations effectively are crucial to this role as well as contributing to sales strategies in collaboration with the Sales Account Executive.

Key Responsibilities:

• Conduct account reviews for WELL Clinic EMR customers
• Identify training gaps and provide tailored support
• Assist with product rollouts and adoption
• Build relationships with OSCAR Pro customers
• Coordinate with the Customer Success Team for issue resolution
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