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Policy Serving Officer

Hospitality Full Benefits Career Growth
Company

AXA Group

Location

hong kong, Hong Kong

Posted

June 08, 2026

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About This Opportunity

Responsibilities:

  • Prepare Policy Documents, issue Billing with planned service standard
  • Assist in handling quality inquiry to internal departments and resolve daily operation issues and follow up to meet customers’ expectation
  • Prepare the Management and Financial reports 
  • Participate in projects as assign and perform UAT
  • Ensure quality work output and accuracy

    • Qualifications:

  • At least 3 years’ relevant work experience, preferable in EB policy administration
  • University degree of any discipline
  • Responsible, organized, structured and able to work independently under pressure
  • Excellent communication and interpersonal skills
  • Good customer service skills
  • Good PC skills including Word and Excel
  • Good command of both spoken and written English and Chinese

    • About AXA Hong Kong and Macau

    AXA Hong Kong and Macau is a member o...