JOB DESCRIPTION:
The Plumbing Return Repair Specialist handles plumbing repairs that require follow-up visits due to the need for special-order parts, complex diagnostics, or extended labor time. This position requires expertise in troubleshooting and repairing various plumbing systems, including water heaters, fixtures, piping, and valves. The specialist must be proficient in identifying leaks, performing precise repairs, and maintaining high standards of safety and workmanship. In this role, the specialist must take pride in their appearance, work well under pressure, be a great communicator, and go above and beyond to assist customers in maintaining functional plumbing systems with friendly customer support, dependability, and integrity.
SPECIFIC FUNCTIONS:
• Report to customers’ homes on time and arrive with a general understanding of the work to be completed.
• Communicate clearly with customers about plumbing systems, usage, maintenance tips, and damage prevention tec...