Responsible for suppliers' quality concerns, managing complaints in a timely manner with the active participation of suppliers.
Consolidate the quality performance indicators of the suppliers required for the plant and communicate them to the Plant Quality Manager and the Serial Life Buyer.
Collect and evaluate the supplier's Certificate of Analysis (COA) and schedule a random inbound inspection to confirm compliance of the supplier's shipment, based on current performance and potential risk to the customer.
Schedule the incoming inspection when the supplier or product is on trial.
Conduct product or process audits of suppliers' site based on performance or specific customer requirements.
Update and communicate the Plant Red List of suppliers (the 5 worst suppliers) and formally notify suppliers of their status in coordination with the Serial Life Buyer (e.g., containment, escalation).