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Pharmacy Call Center (Technician)

Hospitality Full Benefits Career Growth
Company

Firma de Reclutamiento en PR

Location

San Juan, Puerto Rico

Posted

June 12, 2026

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About This Opportunity

Salary: $12.70 per hour



Responsibilities:

  • Handle incoming calls from pharmacies and providers in a professional, confidential, and timely manner.

  • Register and update patient and request information in electronic systems with accuracy.

  • Guide pharmacies on benefit coverage, claim submissions, and authorization processes.

  • Perform system adjustments and overrides to ensure proper claim resolution.

  • Support pharmacies with claim-related issues and processing questions.

  • Assist with onboarding or guidance for pharmacy representatives.

  • Follow CMS and applicable regulatory standards in all assigned duties.

  • Complete add...