Location: Av. Marechal Candido Mariano da Silva Rondon 870, Aracaju - SE 40301, Brazil
Responsibilities
Track shipment monitoring, interpreting tracking updates in FedEx systems and operations.
Assist customers in preparing shipping documentation, including international regulatory information assistance, shipping request preparation, and special notification related to worldwide pickup and delivery.
Assist customers with locating packages, answering questions about FedEx products and services, providing in-person customer service at the counter or on the phone.
Carry out shipment preparation with updates to FedEx systems.
Update and analyze operational reports (Timecard, Scans, CEBS, EOPS).
Carry out delivery routing.
Monitor airlines and FedEx support areas.
Check packages to ensure proper labeling, legality of contents inclu...