Lead shop floor operations as a Branch Service Manager at Penske in Scarborough, Ontario. Oversee preventative maintenance and ensure exceptional customer service and satisfaction.
As the Branch Service Manager, you will manage daily shop operations, supervise maintenance personnel, and uphold company objectives. This role requires substantial experience in diesel maintenance and a track record of strong interpersonal skills. You'll handle customer concerns, scheduling, and personnel management to enhance operational efficiency.
Key Responsibilities:
• Manage preventative maintenance scheduling and quality assurance
• Address and resolve customer complaints effectively
• Hire and train shop technicians to ensure performance
• Confer with management to boost sales and market presence
• Prepare reports for management on sales and inventory
Requirements:
• 3 years in diesel shop maintenance required
• 1 year of supervisory experience necessary
• Associate ...