Leverage your expertise at Apotex as a Patient Support Program Coordinator. Focus on operational oversight and performance monitoring to ensure streamlined patient access to therapies.
In this integral position, you'll manage vendor relationships and monitor performance against service level agreements (SLAs). Collaboration with cross-functional teams will be essential in resolving issues and supporting patient processes from enrollment to therapy initiation. Your attention to detail will contribute to continuous improvements in program efficiency.
Key Responsibilities:
• Act as a primary contact for PSP inquiries
• Track operational spending and ensure billing accuracy
• Generate reports on program performance metrics
• Support new product launches and program enhancements
• Oversee compliance with internal policies
Requirements:
• Degree in Business or Health Administration
• 2-5 years' experience in program or vendor management
• Knowledge of the pha...