Join FYidoctors Vancouver - Dunbar as a Patient Services Specialist and play a pivotal role in exceptional patient care. Engage with patients and manage their journey through the clinic with professionalism.
As a Patient Services Specialist, you will handle patient greetings, check-ins, and general inquiries while supporting both clinical operations and customer service. You will also perform pre-testing, coordinate appointments, and assist in managing eyewear transactions. Your proactive approach will help create a warm and efficient clinic environment for all patients.
Key Responsibilities: • Greet and check patients in and out effectively • Conduct pre-testing to support eye care needs • Manage appointment scheduling and billing tasks • Facilitate eyewear pick-ups and minor adjustments • Contribute by performing varied clinic duties
Requirements: • Previous retail experience is beneficial • Strong multi...