Work Shift:
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology.
Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals.
Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
- Answers telephones promptly and courteously, while handling multiple phone lines.
Routes patient calls efficiently and appropriately to appropriate area/individual.
- Schedules and cancel's appointments using established office guidelines; Schedules patients for outpatient tests and surgeries according to CH policy.
- Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares ne...