Elevate healthcare experiences as an Executive Experience Coordinator at TELUS Health in Toronto. This full-time role emphasizes personalized patient care and relationship development.
Your primary responsibility will be to ensure that each patient feels valued through exceptional service and expert guidance. By understanding patient needs and recommending the right healthcare solutions, you’ll contribute to enhancing overall health journeys. Collaboration with medical teams is vital, as is the accurate tracking of patient interactions in compliance with regulations.
Key Responsibilities:
• Deliver concierge-level service from patient check-in to follow-up
• Build strong relationships to identify and meet patient health needs
• Serve as a product expert, facilitating service bookings
• Track interactions meticulously in CRM systems
• Collaborate with healthcare teams for a complete care experience
Requirements:
• 2-3 years of experience in hospitality or sale...