Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
Previous administration experience in a private healthcare environment.
Duties of this role include:
To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
Day to day management of the referrals from the Referral Management Centre, including triage an...