Job Description

The Patient Access Representative - Coordinated Access is a specialized administrative and access-coordination role within the centralized Diagnostic Imaging (DI) Coordinated Access Hub at Mackenzie Health. Reporting to the Manager, Coordinated Access, the role is responsible for the accurate validation, coordination, and management of diagnostic imaging referrals in alignment with standardized regional access criteria, clinical readiness requirements and integrated workflows across partner sites.

The Patient Access Representative - Coordinated Access supports timely, equitable, and patient-centered access to diagnostic imaging services by applying advanced referral quality assurance practices, performing structured decision-making within established clinical and operational frameworks, and maintaining high standards of data integrity and system accuracy. The role acts as a subject matter resource for DI referral pathways, quality expecta...