Step into a rewarding role as a Dental Concierge at Passion Dental Group, a full-time position that includes evening and weekend shifts. This is a pivotal role for enhancing patient satisfaction in our healthcare facility.
As a Dental Concierge at Hespeler Road Dental, you will greet patients, connect with them through various channels, and manage appointment logistics. Your responsibilities also include handling patient inquiries and billing procedures, ensuring operational efficiency in a bustling environment. This role is integral to the patient experience.
Key Responsibilities: • Serve as the initial contact for patients, ensuring a warm welcome • Coordinate and manage practitioner schedules and patient appointments • Address patient inquiries and facilitate referrals with clarity • Relay treatment plans and assist with insurance documentation • Maintain patient accounts and follow up on outstanding balances