Passenger Service Agents provide flight setup, passenger check-in, and flight close-out. They make public announcements and provide assistance for all customer inquiries, ticketing, reissuance and exchanges, mileage award ticketing, excess baggage fee collection, and coordinating passenger aircraft boarding/deplaning in the gate area. This position requires completion of customer service and gate agent training. This position reports directly to the Passenger Service Manager, with indirect oversight from the Director of Passenger and Cargo Services.

**Responsibilities**

+ Provide clear, concise, and courteous information for the traveling public.
+ Must be capable of operating loading bridges and aircraft doors.
+ Assist disembarking/embarking passengers and personal effects from aircraft.
+ Assist wheelchair vendor as needed (carry on/carry off/stretcher passengers and personal effects and any passenger requiring assistance).
+ Assess passenger’s needs an...