How you'll help us Keep Climbing (overview & key responsibilities)
At Delta, our brand is critical to our continued success. As a Customer Service Agent (Ticket/Gate), you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work. You will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. Additional tasks may be required based on business and operational needs.
As a Ticket Agent you are the first to greet our customers. You will guide and assist them with the ticketing and baggage check-in process. Responsibilities for this position include, but are not limited to:
+ Use a computerto sell, print and reissue tickets.
+ Manage thecheck-in process, ensuring that customers have the proper documentationfor tr...