Foster meaningful banking relationships as a Client Experience Specialist with CIBC in Owen Sound. Be the first line of support for clients' financial inquiries and transactions.
CIBC is hiring a part-time Client Experience Specialist to join the Personal and Business Banking Team in Owen Sound. This role is centered on helping clients achieve their financial goals through outstanding service and problem-solving. You’ll need to adapt to flexible working hours across different banking centers while ensuring a great customer experience.
Key Responsibilities:
• Provide assistance with banking transactions and inquiries
• Connect clients with relevant CIBC teams
• Introduce clients to mobile banking tools
• Create a supportive, client-focused service environment
• Problem-solve and address customer issues efficiently
Requirements:
• Experience in customer service or banking preferred
• Strong commitment to client engagement and empathy
• Ability to work fle...