Panel Support Helpdesk

Location: Bogota, Colombia

Req#:

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.

Role Purpose

Primary role will be to recruit, onboard and train new panellists.

Key Tasks

• Recruitment of new panellists with leads coming via various sources, i.e., online, referrals, etc.
• Onboarding (training) of new panellists.
• Responsible for replacement of panellists when there are dropouts from the panel.
• Closely track and monitor the participation of panellists for the first month and communicate with them if there are any concerns.
• Connect with panellists and understand their concerns when the engagement levels are low and r...