Enhance your hospitality career as a part-time Night Auditor responsible for hotel operations during the overnight shift. Focus on Front Office tasks, guest transactions, and exceptional service.
In this role, you will report to the Front Office Manager and oversee all arrival and departure processes. Your background in Guest Services and supervisory experience will help you guide team members and resolve guest complaints. Emphasizing safety and security, you'll ensure a smooth and enjoyable experience for all guests.
Key Responsibilities:
• Manage night audit operations and guest check-ins/outs
• Provide exceptional guest service and handle inquiries
• Work with the Accounting department for account reconciliations
• Resolve guest complaints and oversee emergency situations
• Support team members with service issue resolutions
Requirements:
• Background in Guest Services/Front Desk needed
• Supervisory experience preferred
• Proficient in Microsoft Off...