IMI plc

Role Overview

The Order Entry Representative is responsible for accurately processing orders from customers into the company’s ERP system. This function coordinates with Customer Service Representatives and other internal groups to promptly and successfully resolve issues with incoming orders. Some customer contact is required.

Work Environment

The role is hybrid.

Key Responsibilities

• Manage work with team members to enter all orders accurately and completely by currently published deadlines.
• Verify correct customer documentation of orders received by phone, fax, EDI, email, mail and all other means, ensuring 100% accuracy in order entry.
• Perform detailed edits and preparation of orders for entry into the order processing system, including changes and cancellations as well as new orders.
• Prioritize order processing by same-day shipments, routing code, value of order, and othe...