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Operations Team Lead - KPI & Coaching Expert

Hospitality Full Benefits Career Growth
Company

Minacs

Location

Mexico, Mexico

Posted

June 04, 2026

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About This Opportunity

Minacs is seeking a Call Center Supervisor in Mexico City to oversee daily operations of call center associates. You will be responsible for coaching employees, monitoring performance, and ensuring customer service meets quality standards. The ideal candidate has an Associate's degree and 2-4 years of relevant experience. Strong communication and leadership skills are crucial. This role emphasizes team development and performance management, aligning with organizational objectives.
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