Join as an Operations Supervisor overseeing janitorial services. Manage teams and enhance service quality while ensuring compliance and efficient operations across multiple locations.
In this role, you will supervise cleaning operations in London, Kitchener, and Waterloo, focusing on employee management and client relations. Your responsibilities include coordinating subcontractors, handling work orders, and conducting quality inspections. Flexibility is essential, with the need for weekend site visits and interaction with night crews within the designated area.
Key Responsibilities:
• Manage and oversee employee performance
• Conduct monthly quality assessments
• Ensure timely completion of service requests
• Address client complaints effectively
• Maintain compliance with legal and safety standards
Requirements:
• 3-4 years of experience in people management
• 2 years in the commercial cleaning industry
• 1-2 years of customer service background
• ...