The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers. The Ops Lead reports to the Country Manager.
Primary Responsibilities:
Manage team of Data Collection Driving Operations field resources
Drives day-to-day operations following standard operating procedures
Assist in identifying knowledge gaps, coaching, mentoring and the professional development field surveyors
Conduct periodic reviews with teams and Program Managers
Facilitate teams meetings to disseminate relevant information to the Team
Collaborate with other Team members to manage the collective workload and coordinate various logistics including coverage for Team members as needed
Provide Subject Matter Expert (SME) advice on regional issues and concerns
Assist with strengthening relationships with: Internal/ External Customers and vendor/partner or...