We are seeking a highly organized and professional Operations Officer II to join our Non-Financial Risk Management (NFRM) Business Management & Strategy team. This role is primarily focused on the end-to-end onboarding of contractors and managing Statement of Work (SOW) hiring requests. You will act as a key operational partner for senior managers (Level 10-11), ensuring that all hiring requests are fulfilled accurately and within established Service Level Agreements (SLAs).

This is a 6-month contract with a strong possibility for extension or permanent conversion based on performance and business needs.

Work Location: Remote at Toronto, ON.
Schedule: Monday to Friday, 9:00 AM – 5:00 PM.
Start Date: ASAP.


As an Operations Officer II, you will provide a broad range of operational support within a collaborative 13-person team. Your day-to-day will involve high-volume back-office processing (95%) and strategic stakeholder interaction (5%). You ...