Job Summary

The Operations Manager is responsible for managing McKesson Specialty Health’s call center and field operations.

This role is key in executing high quality programs and related services in accordance with the specifications of the customer/program and applicable regulations. The position involves workforce planning, operations, organizing and monitoring the work of a team of professionals across the various divisions including: telehealth and call center personnel, field personnel, health case managers and clinical case-workers, safety and medical information associates and data management professionals.

Specific Responsibilities