Elevate the Personal Insurance division at HUB International as the Operations Manager. Lead technology initiatives and drive operational excellence through efficiency and innovation.
In this vital role, you will oversee daily operations while enhancing process effectiveness and technology integration. With at least five years of experience in personal insurance operations, you'll manage the Applied EPIC Broker Management System and lead critical operational improvements.
Key Responsibilities:
• Design and implement consistent operational workflows
• Conduct regular reviews to adapt workflows
• Develop EPIC template letters for quality assurance
• Identify and implement process improvements proactively
• Collaborate with teams for effective change management
Requirements:
• Minimum 5 years in personal insurance operations
• Proficient in Applied EPIC Broker Management System
• Experience with UAT and defect management
• Advanced skills in Microsoft 3...