Step into a leadership role with BioScript Solutions as the Operations Lead in Toronto or Montreal. Oversee team operations, manage programs, and drive client satisfaction to enhance patient care. As an Operations Lead within NavieGo, the Patient Programs division, you'll manage reimbursement specialists and administrative staff, ensuring seamless program execution. You'll work closely with the Program Manager to foster operational excellence, promote team engagement, and uphold client relationships through effective communication. Key Responsibilities: • Lead a team of reimbursement specialists and administrative staff • Ensure efficient operations in patient coordination and workflows • Conduct regular team meetings and one-on-one check-ins • Oversee scheduling, resource allocation, and documentation processes • Collaborate with teams on reporting and compliance initiatives Requirements: • Bachelor’s degree or equivalent experience • 2-4 years in healthc...