technically curious, detail-oriented, a strong communicator, and proactive
to join our
Global Technical Operations (GTO)
team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to
monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong
troubleshooting skills, observability platform experience, and scripting ability
are essential, along with experience in
SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming).