Where Work Meets Adventure
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Operations Document Administrator (Contract) proactively manages assigned accounts through effective relationship management practices to retain and grow profitable client relationships.
Key Job Functions/Responsibilities
Develop and maintain a strong understanding of the overall client relationship with Broadridge including familiarity with all contracted services.
Meet regularly with clients to obtain a solid understanding of their business and requirements, in order to ensure their requirements and expectations are met.
Ensure timely and efficient processing of client requests and provide timely responses to client inquiries and investigations.
Take ownership to coordinate and effectivel...