**Operations Customer Service Representative** Reports To**:Mexico Operations Manager** Location**:Monterrey** Environment**: Hybrid** **Work Schedule**: This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. **Who We Are**: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams t...