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Operations Coordinator [Panel Relations Coordinator II]

Hospitality Full Benefits Career Growth
Company

The Nielsen Company

Location

mumbai, India

Posted

June 07, 2026

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About This Opportunity

Job Description

Panel Operations & Participant Engagement:

  • Provide daily support for Mobile/Online research panels through email, phone, and other communication tools.
  • Act as the primary point of contact for research participants, ensuring a high level of customer service.
  • Assist in the development and enhancement of panelist communications, including emails, translations, and web content.
  • Identify and escalate process improvement opportunities and potential risks related to panel management.
  • Ensure compliance with market and legal requirements for panel operations.
  • Work closely with local and international teams to ensure smooth panel operations.

Digital Media Operations & Data Quality Management:

  • Support digital audience measurement by monitoring panel data for unexpected changes and escalating issues when necessary.
  • Assist in analyzing digital d...