Join a client-focused organization as an Operations Coordinator specializing in Customer Service. In this role, you will enjoy a varied day that includes handling inquiries, coordinating dispatch, and supporting office operations.
This position requires someone with over 2 years of customer service or operational support experience. You will be responsible for maintaining customer records, assisting with scheduling and routing, and ensuring smooth communication among teams. The ideal candidate is highly organized, self-motivated, and thrives in a team-oriented environment.
Key Responsibilities:
• Professionally respond to customer inquiries through various channels
• Coordinate dispatch and service requests effectively
• Maintain accurate customer records and facilitate updates
• Assist with general office administration tasks
• Collaborate with operations, drivers, and sales for issue resolution
Requirements:
• 2+ years in customer service, dispatch, or admi...