Join FortisBC as an Operations Analyst to enhance system processes and optimize operational workflows. This full-time, temporary role offers the chance to track process improvements in energy services.
As an Operations Process Analyst, you will analyze reported breakdowns and collaboratively design effective processes. This position requires strong problem-solving skills and the ability to manage small assignments while documenting system changes and training users. Collaborate with managers and users to create efficient workflow systems.
Key Responsibilities:
• Analyze and improve existing operational processes
• Document and design process flow charts for clarity
• Manage corrective system modifications effectively
• Prepare test scripts and conduct system change verifications
• Provide actionable training and support for users
Requirements:
• Certificate in a business or computer technology field
• At least three years of relevant experience
• Excell...