Where Work Meets Adventure
Continuous Monitoring: monitor software requests generated by users and process according to the existing SAM workflow within the required service level.
Administration of Software Asset: maintain the record of EQB software assets in ServiceNow to ensure compliance with usage policies, such as accurate record keeping of entitlement, allocation, reclaim and installation.
Collaboration with TWS, Procurement, Vendor & Legal: Work closely with TWS, Procurement, Vendor Management and Legal departments regarding software asset deployment, procurement and compliance.
Administration of SAM Platform: Act as the primary administrator for the existing and new SAM tool(s), managing access, configurations, and updates.
Reporting and Analysis: Generate regular reports on software utilization, compliance, and performance metrics.
Technology Vendor Onboarding: conduct and suppor...