Elevate customer experiences as a Senior Customer Marketing Manager at OpenText. Focus on customer engagement programs, fostering success, and driving insights.
As part of OpenText, a premier global information management company, the Senior Customer Marketing Manager will play a crucial role in the Customer Engagement Programs team. This position is responsible for planning and executing initiatives like User Groups and Customer Advisory Boards geared towards maximizing customer engagement and success. You will cultivate relationships with stakeholders at various levels and partner with subject matter experts to deliver value.
Key Responsibilities: • Manage customer engagement initiatives effectively • Continually improve program designs for results • Foster relationships with customer teams across levels • Track success metrics for informed improvements • Adapt engagement strategies to meet evolving needs