Join OPENLANE as a Dealer Relations Coordinator, focusing on enhancing customer relationships and auction logistics. This in-office position is perfect for proactive problem-solvers.
You will play a pivotal role in ensuring dealer satisfaction by resolving concerns and optimizing their experience with our services. Duties include managing auction day logistics and collaborating with the sales and registration teams. Your contributions will significantly impact operational efficiency and customer retention.
Key Responsibilities:
• Serve as a liaison to resolve dealer/customer concerns
• Coordinate auction logistics and assist with lane placements
• Ensure accuracy in sales processes and reserve valuations
• Partner with sales teams to market inventory effectively
• Handle clerical tasks and performance tracking
Requirements:
• High School diploma or equivalent
• 1-2 years in customer service or administrative roles
• Proficient in Google Suite and CRM ap...