Lead claims improvement initiatives as the Claims Operations Manager at OPENLANE, based in Carmel, Indiana. Focus on operational success and a premium customer experience.
This role offers the chance to manage and optimize the entire claims lifecycle from evaluation to resolution. You will work closely with multiple teams, utilizing your strong leadership and analytics skills to enhance processes and achieve strategic goals. Your proven experience in claims operations will support various initiatives.
Key Responsibilities:
• Direct the end-to-end claims processing activities
• Implement process improvements to minimize delays
• Assist in the launch of operational enhancements and systems
• Partner with Customer Service and Data Analytics teams
• Utilize data to streamline claim operations
Requirements:
• Over 5 years in claims or auction operations
• More than 3 years of leadership experience
• Bachelor’s degree or equivalent work history
• Knowledge...