Take your IT skills to the next level as an IT Desktop Support Technician in Baie d'Urfe. This onsite role focuses on troubleshooting hardware, software, and ensuring customer satisfaction through effective problem-solving.
At our Baie d'Urfe site, you will utilize your 3-5 years of IT Infrastructure support experience. Key areas of expertise include desktop imaging, application installation, and troubleshooting printer issues. This role requires a proactive approach and adherence to customer security compliance while performing hands-on support and achieving timely task completion.
Key Responsibilities:
• Troubleshoot hardware and software issues effectively
• Provide desk-side support for desktop applications and peripherals
• Manage conference room technology and ensure accessibility
• Conduct preventive analysis of repeat calls to improve processes
• Utilize ticketing tools like ServiceNow for efficient workflow
Requirements:
• 3-5 years in IT Infrastruct...