Become a vital part of 401 Dixie Hyundai as an Onsite Customer Engagement Specialist in Mississauga, ON. This full-time role is dedicated to delivering swift, professional support through live chat, driving lead generation and appointment effectiveness.
As a key player in the sales support team, you will manage inbound chats, qualify customer needs, and facilitate high-quality appointments. Your attention to detail and commitment to exemplary service will ensure all customer data is recorded accurately in the CRM, promoting seamless follow-ups and maximizing sales potential.
Key Responsibilities: • Maintain immediate connection with live chat inquiries • Identify sales opportunities and qualify customer interactions • Schedule appointments aligned with dealership availability • Keep detailed and organized customer records in CRM • Work with Sales Department for lead optimizations