Seeking a Guest Services Manager for Armstrong Collective, where you'll lead a team providing exceptional service on scenic train journeys. This seasonal role is vital for creating memorable experiences.

Your role as Guest Services Manager involves overseeing the delivery of service excellence while monitoring compliance with safety standards onboard. Reporting to the Train Manager, you'll manage team training and performance to ensure guests receive top-tier service on every trip. Cultivate a welcoming atmosphere and promote a culture of collaboration.

Key Responsibilities:
• Direct and execute all onboard service functions
• Guide team compliance with operational policies
• Identify and resolve guest concerns effectively
• Ensure clear communication pathways to guests
• Administer payroll and logistics for crew management

Requirements:
• 5+ years of leadership experience in the service industry
• Preferr...