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On-site Support Analyst

Hospitality Full Benefits Career Growth
Company

SoftwareOne

Location

bogotá, Colombia

Posted

June 01, 2026

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About This Opportunity

Overview

Join to apply for the On-site Support Analyst role at SoftwareOne .

We are thrilled to announce an opportunity to join our team as:

On-site Support Analyst

Scope: Full-time | On site

| Office: Bogota /Colombia

Responsibilities

  • Provide timely and high-quality technical support to internal users, resolving hardware, software, and system-related issues.
  • Manage incoming support requests, prioritize tasks, and follow up to ensure timely resolution of issues.
  • Fix and diagnose issues related to operating systems, hardware devices, network connectivity, and software applications.
  • Respond to helpdesk tickets via email, phone, or chat, offering solutions and advancing issues to higher-level support when necessary.
  • Assist with system maintenance tasks and software installations as required.
  • Re...