A leading IT services company in Canada is seeking a Desktop Support Engineer to provide Tier 2 technical support. The role involves troubleshooting hardware and software issues, providing customer-facing support, and maintaining documentation in ServiceNow. Candidates must have 6-8 years of experience, excellent communication skills, and the ability to work under pressure. This full-time position offers a competitive salary range between $63,400 and $65,000 per year along with comprehensive medical benefits and professional growth opportunities.
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