Join a dynamic team in an on-call capacity as a Smart Hands Support Engineer. Provide essential onsite IT support including troubleshooting and hardware management for customers.
We are seeking freelance EUC L1 / Smart Hands Support Engineers to deliver timely onsite assistance. This role combines IT field engineering with ticket-based dispatch support, making it ideal for independent professionals. You will troubleshoot desktops, printers, and assist with networking tasks while documenting your work thoroughly.
Key Responsibilities: • Provide Smart Hands and L1 EUC onsite support • Troubleshoot desktops, laptops, and printers • Perform hardware installations and break/fix tasks • Assist with network connectivity and cabling • Coordinate with remote support teams and document progress
Requirements: • Experience in EUC and desktop support roles • Knowledge of Windows OS and hardware troubleshooting • ...