Step into the Support Engineer I role at Vital Bio in Oakville, Ontario, and engage in hands-on engineering work to support prototype users. This full-time job focuses on troubleshooting and improving prototype instruments.
Vital Bio is looking for a Support Engineer I passionate about problem-solving and technical work. This role includes logging defects, conducting analyses for troubleshooting, and performing necessary maintenance. You will work collaboratively with engineers to ensure high-quality performance standards on all prototype instruments.
Key Responsibilities: • Log and track defects and user issues • Conduct hardware and software troubleshooting on prototypes • Maintain and perform repairs on prototype equipment • Implement quality control checks for reliability • Provide training and support to device users