Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently seeking a Norwegian Speaking Customer Support Representative for the Banking sector. This position is ideal for individuals who have a passion for providing excellent customer service and are interested in helping clients navigate their banking needs.

Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients regarding banking products and services through phone, email, and chat.
• Assist customers with account inquiries, transaction details, and product offerings.
• Resolve customer complaints and issues promptly to improve customer satisfaction.
• Document customer interactions accurately and manage follow-ups effectively.
• Collaborate with internal teams and banking partners to ensure efficient service delivery.
• Educate clients about banking policies, procedures...