Patrique Mercier Recruitment FR, a leading recruitment agency specializing in connecting talented individuals with outstanding opportunities in Greece, is excited to announce an opening for a Norwegian Speaking Customer Happiness Specialist. This role is vital in ensuring that our Norwegian-speaking customers receive unparalleled support and service, helping to foster a culture of customer satisfaction and loyalty.

Responsibilities

• Act as the primary contact for Norwegian-speaking customers, providing assistance through various channels such as phone, email, and live chat.
• Enhance customer satisfaction by addressing inquiries efficiently and resolving any potential issues that arise.
• Document customer interactions and feedback in our CRM system for accurate tracking and analysis.
• Monitor and identify trends in customer feedback to suggest improvements to the customer experience.
• Collaborate with other departments to impleme...