Mercier Consultancy is seeking enthusiastic Nordic Speaking Customer Support Representatives for our Mobile Banking Services team based in Athens, Greece! In this pivotal role, you will assist our Nordic-speaking clients with their mobile banking inquiries and provide exceptional support as they manage their finances through our platform. Your ability to communicate effectively in Nordic languages will be essential in delivering a seamless customer experience.

This is an exciting opportunity for individuals who are passionate about financial technology and enjoy helping others. If you thrive in a dynamic environment and have a knack for problem-solving, we want to hear from you!

Responsibilities

• Provide support in Nordic languages via phone, email, and chat
• Assist clients with inquiries related to mobile banking features, transactions, and account management
• Document customer interactions and resolutions accurately in our support system