Mercier Consultancy is excited to offer a fantastic opportunity for a Nordic Speaking Customer Service Representative in our Client's Airline Reservations Department, based in Greece. In this essential role, you will provide exceptional support to our Nordic-speaking customers as they navigate their travel plans and airline bookings.

Your fluency in Nordic languages (Danish, Norwegian, Swedish, or Finnish) will be crucial in assisting clients with inquiries, managing reservations, and resolving any issues related to their travel experiences. By delivering outstanding customer service, you will help ensure a seamless travel experience for our customers.

Responsibilities

• Provide high-quality customer service in Nordic languages through phone, email, and chat for airline reservations and travel inquiries
• Assist customers with booking flights, managing changes, cancellations, and special requests
• Effectively resolve customer complaints and iss...